Privacy policy
Vector Clean Inc. ("Vector Clean", "we") provides residential and commercial cleaning in Calgary and area. This policy explains what personal information we collect, why, and how we protect it, in line with Alberta's Personal Information Protection Act (PIPA).
What we collect
When you request an estimate or book a cleaning, we collect your name, email, phone number, service address, business name if applicable, and your answers about the space to be cleaned, your schedule, and access. If you send photos, we collect those too.
We never ask for alarm codes, payment card numbers, or banking details through this website.
Why we collect it
We use your information to prepare your quote, schedule and carry out your cleaning, contact you about your booking, invoice you, and keep records required by law. We don't sell or rent your information, and we don't use it for unrelated marketing without your permission.
Who can see it
Only Vector Clean staff who need it to quote, schedule, or perform your service. Booking requests are received through our website host (Netlify) and our email provider, who store the information on our behalf. Some of these providers may store data outside Canada.
How long we keep it
We keep booking and client records for as long as you are a client and for as long afterwards as needed for tax and business records. Requests that don't become bookings are deleted within 12 months.
Your choices
You can ask to see, correct, or delete the personal information we hold about you, or withdraw your consent to being contacted, at any time. Email us and we'll respond within 30 days.
Contact
Vector Clean Inc., Calgary, Alberta
info@vectorclean.ca